Shipping Time and Costs FAQ
Why is international shipping so expensive?
International courier costs from NZ sometimes make it difficult to justify the cost particularly for smaller orders. It really only makes sense when you want enough product.
We regularly review our shipping options and providers to enable us to offer best available shipping to our Customers.
We have tried cheaper options, but end up disappointing customers with long wait times, lost packages and customer service email threads that make us cry. We use tracked courier services so that we can get the most reliable and timely service to you.
We want to make getting our products as easy as we are able, and subsidise shipping for larger orders as soon as financially possible.
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