Shipping Time and Costs FAQ
How long will it take to receive my order?
We do our best to get your order to you as quickly as possible, please allow for the following: For NZ customers, please allow 3 working days for delivery. (Allow 1-2 extra days for Rural Delivery.) Orders are despatched via CourierPost. If they are small, we'll send them "No Signature Required" so that they are easy to get at home. If they are larger, you may be required to sign on receipt, or take a card to the post office to retrieve.
For International customers, please allow 10-15 working days. Orders are despatched via tracked and insured service depending on the location, and you may be required to sign on receipt.
We cannot guarantee delivery by a particular date. If you are going away, please allow sufficient time or arrange an alternative address for your order to be delivered.